General practitioner services
For all Critical Illness Cover and Critical Illness Extra policies The person covered, or their immediate family, will have access to General Practitioner Services 24 hours a day, 365 days a year from anywhere in the world.
These services are available over the telephone or via webcam for a face-to-face consultation with a practicing, qualified GP. Legal & General GP24 must be chosen at the start of your customer’s policy for an additional cost. It is an optional benefit that’s available if Critical Illness Cover and Guaranteed Premiums are chosen. It will be reviewed every three years, at which point they can choose to keep or remove the benefit. There is no limit to how many times the service can be used.
What is provided?
General practitioner services
Designed to help the person covered quickly and easily locate a specialist and can help them make an appointment. The person covered can choose from a number of private consultants and specialists for medical treatment, but any private treatment must be referred by either their own GP or through the Legal & General GP24 service.
The cost of consultation and any additional medical treatment will need to be paid for in full. If the person covered has private medical insurance they will need to get pre-authorisation from the private medical insurer.