We aim to provide a first-class service. If something goes wrong, we want to put it right.
How to complain
Please contact us by email at hello@topquote.uk.com, by phone on 0161 974 3710, or by post to Top Quote Limited, Alderley Park, Suite 3, Glasshouse, Congleton Road, Macclesfield, SK10 4TG.
What happens next
We will acknowledge your complaint promptly and keep you informed while we investigate. We will aim to resolve it fairly and as quickly as possible, in line with FCA complaint-handling rules.
If you are still not satisfied
If we cannot resolve your complaint to your satisfaction, or if a set period has passed, you may be entitled to refer it to the Financial Ombudsman Service, free of charge: financial-ombudsman.org.uk, 0800 023 4567.
Financial Services Compensation Scheme
We are covered by the FSCS. You may be entitled to compensation if we cannot meet our obligations. See fscs.org.uk.
Last updated: [date to be set on publication].